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Terms and conditions

 Privacy
Please review our Privacy Notice, which also governs your visit to 101Prints.com, to understand our practices.


Access to 101Prints.com
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.


Licence for website access
101Prints.com grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of 101Prints.com. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of 101Prints.com and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising 101Prints.com's or its affiliates' names or trademarks without the express written consent of 101Prints.com. Any unauthorised use terminates the permission or license granted by 101Prints.com.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of 101Prints.com as long as the link does not portray 101Prints.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any 101Prints.com logo or other proprietary graphic or trademark as part of the link without our express written consent.


Your conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not 101Prints.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

- for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
- to cause annoyance, inconvenience or needless anxiety
- to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in - breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"


Copyright and database rights
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of 101Prints.com, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of 101Prints.com and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of 101Prints.com, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilise parts of the contents of the website without 101Prints.com's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without 101Prints.com's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without 101Prints.com's express written consent.


Trademarks
101Prints.com and other marks indicated on our website are trademarks or registered trademarks of 101 Prints.com in the European Union and/or other jurisdictions. 101Prints.com's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Floren Fine Art Ltd. Floren Fine Art Ltd's trademarks and trade dress may not be used in connection with any product or service that is not Floren Fine Art Ltd's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Floren Fine Art Ltd. All other trademarks not owned by Floren Fine Art Ltd that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Floren Fine Art Ltd.


Our contract
When you place an order to purchase a product from 101Prints.com, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send email confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation email"). That acceptance will be complete at the time we send the Dispatch Confirmation email to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation email to have been dispatched do not form part of that contract.


Returns
Please review our Returns Policy, which applies to products purchased from us. In addition to your 30-day returns right, you are entitled to a statutory cooling-off period of seven business days.

Pricing and availability
We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable.

Despite our best efforts, a small number of the thousands of products in our catalogue may be mis-priced. Rest assured, however, that we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

For more details, please review our Pricing and Availability policy and our Availability Guide, both of which apply to products ordered from us.


Customs
When ordering goods from 101Prints.com for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from 101Prints.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. For more information see Customs Information.


Children
101Prints.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use 101Prints.com only with the involvement of a parent or guardian.


Electronic communications
When you visit 101Prints.com or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


Losses
101Prints.com will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. 101Prints.com does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty.


Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.


Events beyond our resonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.


Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.


Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.


Special offer exclusions

According to the Terms and Conditions of Sale for certain photographs, we are unable to offer discounts on certain newly released limited edition prints for 6 months from their release date. We also do not offer discounts on sale items.

Testimonials

"Thank you so much for my print, it has pride of place on our living room wall"

Caroline M

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